Vehicle Repairs

Following a non fault accident, a customer's peace of mind is paramount; therefore Optimum Credit Hire team work tirelessly to provide like-for-like replacement hire vehicles.

Our sympathetic team delivers a prompt efficient service to the policyholders and ensures that they have a vehicle which is familiar to them and that they are comfortable to drive.

An experienced claims negotiator contacts the client immediately after an accident and guides them through the process of credit hire, ensuring that a vehicle is delivered to the policyholder’s designated address as quickly as two working hours after the time of the accident. All vehicles are supplied fully fuelled for the clients’ convenience.­

The claims technician will guide the caller through the claim declaration process ensuring that all relevant information is obtained.